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CD Online Terms & Conditions
 
  • CONTACT US
  • ONLINE SHOPPING TERMS AND CONDITIONS
  • ORDERING OF GOODS AND DELIVERY INFORMATION
  • PRICING AND PAYMENT
  • RETURNS AND REFUNDS
  • SECURITY POLICY
  • PRIVACY POLICY
  • OTHER WEBSITES
  • VIRUSES
  • DISCLAIMER
  • COPYRIGHT
  • INFORMATION PROVIDED TO cdonline.com.au
  • REVISED TERMS AND CONDITIONS
  • GOVERNING LAW
  • LEGAL NOTICES
    CONTACT US
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    ONLINE SHOPPING TERMS AND CONDITIONS
    cdonline.com.au is operated by BIG SOUTH MUSIC ABN 51 970 743 836 trading as CD ONLINE. Your access and use of the cdonline.com.au web site ("the Site") is subject to the following terms and conditions ("Terms and Conditions") displayed on this page, and all applicable laws. By accessing and using the Site and information contained on the Site, you accept, without qualification the terms and conditions outlined here.

    ORDERING OF GOODS AND DELIVERY INFORMATION
    When shopping on this cdonline.com.au website, click " checkout " in the shopping cart, and please enter your credit card and delivery details into our secure order form.

    cdonline.com.au will confirm your order by immediate email, when you place your order. Delivery of each item is still subject to its availability on the day your order is placed, it has to be sourced, packed and despatched. If some items are not available, your order may be delivered in different parts.

    Subject to goods and availability, cdonline.com.au will deliver the goods you have ordered to the address you specify in your order form, as fast as possible. Orders are processed and despatched daily, during business hours.

    A despatch notification email is sent (to the email address you have provided in your order) on the day of despatch. Your card will be charged the order total on the day your order (or first part of your order) is being sent out. If items become unavailable or you wish to cancel your order, your card will be refunded accordingly.

    * For Australian customers delivery is charged per disc.
    For example:
    1 CD or DVD = $1.00
    2 CDs or DVDs = $2.00
    2 Disc Set = $2.00
    2 CDs plus 1 DVD = $3.00
    3 DVD Set = $3.00
    etc. (Approx)
    Maximum postage charge wihtin Australia = $15.00

    * For customers outside of Australia delivery is charged by weight.
    International delivery charges are as follows:
    Between 0 - 100 gms: AUD $6 - (usually 1 CD or DVD)
    Between 101 - 200 gms: AUD $11 - (usually 2 CDs or DVDs)
    Between 201 - 300 gms: AUD $16 - (usually 3 CDs)
    Between 301 - 400 gms: AUD $21 - (usually 4 CDs or 3 DVDs)
    Between 401 - 500 gms: AUD $26 - (usually 5 CDs or 4 DVDs)
    Between 501 - 600 gms: AUD $31 - (usually 6 CDs or 5 DVDs)
    Between 601 - 700 gms: AUD $36 - (usually 7 CDs or 6 DVDs)
    Between 701 - 900 gms: AUD $41 - (usually 8 - 9 CDs or 7 - 8 DVDs)
    etc.

    Your shopping cart indicates the amount of delivery charges applied to your order - delivery is handled via Australia Post.

    * Backorders - Out of stock items, every effort is made to deliver your product in reasonable time.

    * Orders will be dispatched after payment is received for the goods and cdonline.com.au is satisfied with the integrity of the order.

    * If your goods include products in respect of which the law prescribes a minimum age for purchase, you must ensure that a person over the age of 18 years (or such other minimum age as is prescribed by the law) is available to accept delivery of the goods.

    PRICING AND PAYMENT
    Ordering from cdonline.com.au
    You need to pay the applicable price listed on the web site for the Goods and the delivery fee specified on the web site at that time. The amount shown as the "Grand Total" will be charged to your credit card. You will receive an email confirming your order.

    * Standard delivery charges apply to all orders.

    * Payment must be cleared before the Goods are despatched.

    RETURNS AND REFUNDS
    Our returns policy is fair and reasonable, you can shop with confidence on cdonline.com.au.

    Returns - 30-Day Money-Back Guarantee
    We guarantee your satisfaction with all cdonline.com.au merchandise. If you receive damaged, defective, or incorrect item(s) from cdonline.com.au, you may return the product(s) within 30 days of delivery (see returns procedure). When we receive the item(s) and verify the return of product(s), we will send you a replacement(s) or issue a full refund, including shipping and handling.

    Please choose carefully when ordering on CD Online. Once you have oredered the item, you are committed to the purchase unless you have good reason to cancel or we have not shipped the item within a reasonable time. In the current market cliamate of occasional fierce discounting by other major retailers on some items, overstocks or clearance sales, "I found it cheaper somewhere else" is not good reason for a return for refund. eg You would not return grocery items to a supermarket when the day after you had purchased them they become on sale.

    RETURNS PROCEDURE :-
    If you are to arrange for your goods to be returned please follow the procedure outlined below :-
    Email: returns@cdonline.com.au stating your order number and the item(s) you would like to return with an explanation as to the return reason. Customer service will email you back with a return reference and details how to mail your product(s) back for replacement.

    PRIVACY POLICY
    Personal information that you submit will be used only to process your orders and is protected by our secure server. You may also wish to receive information via our cdonline.com.au Newsletter, notifying you of the latest promotions and important changes to our Site. We are not involved in the selling, trading or alternative unauthorised use of personal information. Any changes to our information collection policies will be posted on this page. By using the CD Oline Site, you are consenting to the collection of information by cdonline.com.au used for processing your order.

    SECURITY POLICY
    This Site uses a Secure Order Form - Thawte Certified

    cdonline.com.au ensures all customers that they can shop with complete confidence online. cdonline.com.au designed and owns its secure transaction platform. We have the latest Secure Socket Layer technology (SSL) to ensure Site security. SSL is the industry standard for encryption technology for e-commerce sites. Authentic sites use Thwate SSL Webserver Certificates which offers secure communication by encrypting all data to and from the site. SSL is compatible with Netscape, Internet Explorer, AOL, Web TV and most other browsers. Always look for the golden padlock at the bottom of your order form and then you will know your data was transmitted safely.

    OTHER WEBSITES AND LINKS
    Internet links do occur however, cdonline.com.au is not responsible for the content of any site linked to or from the Site. Your linking to any other site is entirely at your own risk. Subject to the non-excludable statutory rights available to you, cdonline.com.au disclaims all warranties, express or implied as to the accuracy, validity, legality or otherwise of any materials or information contained on such sites.

    VIRUSES
    cdonline.com.au assumes no responsibility and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of or browsing in the Site, or on your down loading of any materials, data text, images, video or audio from the Site.

    DISCLAIMER
    The information on this Site is provided by cdonline.com.au in good faith. You expressly acknowledge and agree that use of the Site is at your sole risk. cdonline.com.au does not exclude any condition or warranty that by reason of the Trade Practices Act, 1974 or any other relevant Australian legislation may not be excluded, but cdonline.com.au does exclude all other conditions and warranties express or implied by custom, the general law or statute.

    cdonline.com.au's liability under any non-excludable implied condition or warranty (except a non-excludable condition or warranty implied by the Trade Practices Act 1974 or any other similar legislation) is limited to:
    (a) in the case of services, the lowest of the cost of supplying the services again and having the services supplied again; and

    (b) in the case of goods, the lowest of the cost of replacing the goods, acquiring equivalent goods and having the goods repaired.

    cdonline.com.au is not responsible for the content of any site linked to or from this website. Your linking to any other site is entirely at your own risk. Whilst cdonline.com.au may provide links on this site to other sites, the inclusion of such links is for your convenience only and should not be considered an endorsement of the owner of other site or the content of other sites.

    cdonline.com.au reserves the right to not honour an order if there is a pricing error or it is believed an incorrect total was achieved by way of technical glitch, and will notify the customer accordingly. cdonline.com.au will not place any charges on the particular order in question, unless the customer comes to an agreement on the revised order. CD Online has the right to refuse a transaction in the unlikely case that there is a pricing error or cart error and prices are not shown as correct.



    COPYRIGHT
    The content of these webpages is the copyright © of cdonline.com.au. Save as provided below, reproduction of part or all of the content in any form is prohibited.

    You may download to a local hard disk or print extracts from this website only for your personal use. You may recopy extracts to individual third parties for their personal information only provided that you acknowledge cdonline.com.au's copyright within the copy of the extract.

    Copyright may exist on films, video tapes, CD's, DVDs, or other material contained on this Site. Unauthorised recording of such materials may be contrary to applicable copyright laws. All information contained on the Site is protected by copyright unless otherwise noted and may not be used except as permitted in these Terms and Conditions or in the text on the Site.

    INFORMATION PROVIDED TO cdonline.com.au
    You acknowledge and agree to the disclosure by cdonline.com.au of your identity or other information provided by you to this Site to any law enforcement agency in any jurisdiction that is investigating any breach or suspected breach of any law in any jurisdiction, upon being requested to do so by that law enforcement agency.

    You agree to provide complete and accurate personal details when placing any order on the Site. ("Your Information"). When you provide Your Information you are representing and warranting that all of the information provided is accurate and true and you agree to indemnify and hold harmless cdonline.com.au for any damages, losses, costs, or expenses that cdonline.com.au may suffer if any of Your Information is incorrect.

    REVISED TERMS AND CONDITIONS
    cdonline.com.au may revise these Terms and Conditions by updating this posting from time to time. Since you are bound by these Terms and Conditions, you should therefore periodically visit this page by clicking the hyperlink at the bottom of the page to review the then current terms and conditions.

    GOVERNING LAW
    This Agreement is governed by the law of the State of Victoria and Australia and you expressly submit to the exclusive jurisdiction of Courts of that State.

    LEGAL NOTICES
    Copyright cdonline.com.au 2002. All rights reserved.

    The content of these webpages is the copyright of cdonline.com.au. Save as provided below, reproduction of part or all of the content in any form is prohibited.

    You may download to a local hard disk or print extracts from this website only for your personal use. You may recopy extracts to individual third parties for their personal information only provided that you acknowledge cdonline.com.au's copyright within the copy of the extract.




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